Adjudicate is the claims engine built for salon chains, spa insurers, and franchise risk teams — parsing slip-and-fall incidents, chemical burn disputes, and equipment liability with AI precision. The answer is already waiting. You just need to pull it up.
By the time a risk manager reaches the bottom of this table, choosing a plan feels inevitable. Every tier is built for a specific operational footprint — from solo adjusters to franchise chains.
FEATURE MATRIX — ADJUDICATE 2026 | Solo Adjuster $149/mo Single adjuster, up to 3 locations | MOST POPULAR Risk Team $449/mo Up to 10 adjusters, 30 locations | Enterprise Custom Unlimited locations, franchise chains |
|---|---|---|---|
| INTAKE | |||
| Photo auto-parse from treatment rooms | |||
| Incident type classification (slip/chemical/equipment) | |||
| Multi-location intake routing | |||
| Custom intake fields per service type | |||
| Bulk upload & batch processing | |||
| PATTERN DETECTION | |||
| Single-location claim frequency map | |||
| Cross-location heat map (up to 30 sites) | |||
| Workers' comp repeat-filer flagging | |||
| Franchise-wide pattern analysis | |||
| Predictive risk scoring per location | |||
| RESOLUTION TRACKING | |||
| Adjuster timeline & notes | |||
| Days-to-close benchmarks | |||
| Payout tracking & settlement history | |||
| Automated adjuster assignment | |||
| SLA enforcement & escalation alerts | |||
| COMPLIANCE & SECURITY | |||
| HIPAA-compliant evidence storage | |||
| SOC 2 Type II infrastructure | |||
| Audit trail for every claim action | |||
| SSO & role-based access control | |||
Manual workflows average 67 days to close a slip-and-fall. Adjudicate closes the same claim in 18. At $54,499 per average claim, that delta compounds fast across 30 locations.
"We had 34 open keratin-burn claims across 18 locations. Adjudicate closed 29 of them in under 30 days. The pattern flags alone saved us from two more repeat incidents."
"The photo auto-parse is absurd. I used to spend 3 hours per claim just organizing evidence. Now the system has it categorized before I finish my coffee."
"Third workers' comp filing this quarter from the same stylist. Adjudicate flagged the pattern on the second filing. We renegotiated the franchise agreement before the third one hit."
"We had 34 open keratin-burn claims across 18 locations. Adjudicate closed 29 of them in under 30 days. The pattern flags alone saved us from two more repeat incidents."
"The photo auto-parse is absurd. I used to spend 3 hours per claim just organizing evidence. Now the system has it categorized before I finish my coffee."
"Third workers' comp filing this quarter from the same stylist. Adjudicate flagged the pattern on the second filing. We renegotiated the franchise agreement before the third one hit."
"Our average days-to-close dropped from 71 to 19. The insurance carrier actually noticed and reduced our premium by 11%. Adjudicate paid for itself in month two."
"Slip-and-fall on a wet shampoo bowl floor. Adjudicate had the liability classified, evidence tagged, and adjuster assigned in under 4 minutes. That used to take two days."
"The heat map across our 22 Florida locations revealed that 60% of chemical burns were coming from two franchise partners using off-spec keratin. We caught it before the class action."
"Our average days-to-close dropped from 71 to 19. The insurance carrier actually noticed and reduced our premium by 11%. Adjudicate paid for itself in month two."
"Slip-and-fall on a wet shampoo bowl floor. Adjudicate had the liability classified, evidence tagged, and adjuster assigned in under 4 minutes. That used to take two days."
"The heat map across our 22 Florida locations revealed that 60% of chemical burns were coming from two franchise partners using off-spec keratin. We caught it before the class action."
The demo environment is pre-seeded with sample salon data — slip-and-fall incidents, keratin burn disputes, workers' comp patterns across 30 locations. No form. No sales call. Just the dashboard.